Новый шаг за шагом Карта для пинко
Новый шаг за шагом Карта для пинко
Blog Article
The player from Germany is complaining about the lengthy verification process. His account is verified.
Интерфейс у Пин Ап – необычный для букмекеров интерфейс: и к гадалке не ходи, понятный, не перегруженный (это касается всех версий сайта).
We had advised the player to wait for the standard processing time of two weeks and assured him we would intervene if the issue persisted. The player had previously successfully withdrawn 4500 RON. Eventually, the player confirmed the receipt of the 2000 RON. We then marked the complaint as resolved.
The player from copyright had his account with Octocasino closed simultaneously with other accounts. He had lost his $600 deposit and hadn't been able to contact the casino regarding this. Upon receiving a complaint, we had facilitated communication between the player and the casino.
The player from Germany is dissatisfied with the withdrawal process. The player confrimed his winnings were paid out, therefore we marked the complaint as resolved.
The Complaints Team had engaged in a detailed dialogue with the player and the casino to understand the situation. After several rounds of communication and follow-ups, the casino had agreed to refund the player's deposit. Despite initial delays, the player eventually received her refund.
The player from Germany deposited 20 Euros into their casino account on Friday, but the amount has not been credited to their gaming account. The player later confirmed that the issue was resolved.
The player from the Netherlands had had an issue with a delayed withdrawal from Bruno Casino. It had been his first withdrawal, and he hadn't used a bonus to accumulate his winnings. Despite having reached out to the casino's support, he had seen no progress for ссылка nearly three weeks.
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Вторая жалоба связана с коэффициентами, которые отдельным игрокам внезапно режут под корень – попутно отключая для таких игроков все бонусы.
The player from Germany has been waiting for a withdrawal since December. The player confirmed she received her winnings.
The player from Portugal had lodged a withdrawal request five days prior and had provided all necessary documents but had not received any response. The disputed amount had been 540€. The player had indicated that the withdrawal request had been made at the same time as a self-exclusion request. After no progress had been made, we had transferred the complaint to another team member who had contacted the casino.
He also clarified that his win was made without a bonus. The player later confirmed that all his winnings had now been paid. The issue was successfully resolved with the casino having paid out the player's winnings in full.
A player from the United Kingdom is having issues with a delayed withdrawal. An amount of £150 was requested 10 working days ago. Despite the casino's claim of having processed the payment, the player hasn't received the funds yet.